About OSS

Founded in 2022, OSS is a boutique consulting firm built by a mix of consultancy and industry professionals with decades of hands-on experience in logistics and supply chain design, operations, and transformation

Our Mission

At OSS, our mission is clear: we are committed to empowering businesses to optimize processes, leverage cutting-edge technology, and achieve substantial enhancements in efficiency, cost savings, customer satisfaction, and supply chain visibility

Our Values & Approach

Our dedication lies in delivering tailored solutions that enable clients to navigate the complexities of the modern business landscape, ensuring sustainable success in their supply chain endeavors

We understand that every client is unique, which is why our collaborative approach ensures that each receives a customized solution, effectively addressing their specific challenges and positioning them for lasting success in the dynamic world of supply chain management

With OSS, you’re not just getting a consulting firm; you’re gaining a partner dedicated to your success and growth. Let us help you unlock the full potential of your supply chain

Why Choose OSS

At Optimal Support Solutions, our name reflects our mindset: we exist to support our clients — not from the outside, but as an embedded partner in their logistics and supply chain transformation. We don’t see ourselves as “consultants” in the traditional sense. We operate as an extension of your team, committed to delivering not just answers, but optimal, executable solutions — and we don’t settle for anything less.
We measure success by what works on your warehouse floor, in your port terminal, or along your transport corridors — not just what looks good in a presentation deck

What Makes OSS Different

Supply Chain & Logistics Specialization

We focus exclusively on supply chain and logistics. Every member of our team brings years of direct industry experience — from designing complex distribution networks to managing operational turnarounds

Industry Knowledge That’s On the Ground

Our insights are built from first-hand exposure to facilities, control towers, and field operations. We know the difference between theory and what actually works in- market — because we’ve implemented both

Cross-Border Flexibility

With multilingual consultants and regional presence, we work seamlessly across borders and cultures. From Gulf ports to North African DCs, we adapt to your environment without missing a beat

Access to Real Insights

Our network includes senior stakeholders across logistics providers, government authorities, and infrastructure operators — giving our clients access to strategic intelligence not found in public reports

Agile, Responsive Delivery

Our lean structure allows us to mobilize quickly and tailor our teams to your needs — no bureaucracy, no overengineering. We respond fast and execute faster

Quality Without Compromise

Our work is grounded in the structured rigor of top-tier global consulting, with the operational sharpness of a specialist firm. The result: robust analysis, sharp recommendations, and client-ready outputs — every time

End-to-End Execution Support

We stay involved from the first strategy discussion to the last SOP rollout. Whether you need high-level design or on-the-floor implementation, we ensure continuity and accountability

Competitive & Transparent Pricing

We offer top-tier consulting quality without the overheads. Our clients receive expert attention, flexible engagement models, and pricing that reflects value — not layers of mark-up

Samer Saad

Managing Partner

Samer Saad has founded and been with OSS since 2022 and brings a wealth of expertise to the consulting realm, with a profound focus on strategy, supply chain, and logistics. His extensive career spans multinational environments, where he has demonstrated exceptional proficiency in project management, strategic planning, team leadership, and operational oversight

With a career spanning over 14 years, Samer has successfully undertaken and managed more than 60 projects in IT, Supply Chain, Transformation, and Strategy. His diverse portfolio includes collaborations with corporations, governments, and free zones across America, Europe, Africa, and the Middle East. Throughout this journey, Samer has consistently delivered impactful results by optimizing supply chain procurement, streamlining operational processes, and crafting innovative strategies tailored to each client’s unique needs

Samer’s strategic interventions have proven instrumental in driving significant cost reductions and operational enhancements across a broad spectrum of industries. His client roster spans governments, international organizations, 3PLs, couriers, FMCG distributors, electronics, ecommerce, and manufacturing & production, showcasing his versatility and effectiveness in delivering tangible value to diverse sectors

Office Address

Optimal Support Solutions FZE
One Central, The Offices 3
World Trade Center
Dubai, U.A.E.

Phone

Email